Informativa sulla privacy

PRIVACY POLICY

Last updated: July 11, 2026

This Privacy Policy explains how Veilmark Editions collects, uses and shares personal information when you visit veilmarkeditions.com, make a purchase, contact us or otherwise use our services.

INFORMATION WE COLLECT

Depending on how you use the store, we may collect:

• Contact information, including your name, email address, billing details and any information you provide through a contact form.

• Order information, including purchased products, order number, payment status, selected language or edition and transaction references.

• Device and usage information, including IP address, browser type, device information, pages viewed, referring pages and interactions with the store.

• Customer-support communications, including messages concerning orders, downloads, refunds or other requests.

• Marketing preferences, where you choose to subscribe to updates or consent to advertising-related technologies.

PAYMENT INFORMATION

Payments are processed by third-party payment providers. Veilmark Editions does not directly store complete payment-card details. Payment providers process this information according to their own privacy policies and security requirements.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process and fulfil digital orders.

• Deliver download links and order communications.

• Provide customer service and handle refund requests.

• Detect, investigate and prevent fraud, abuse or security incidents.

• Maintain and improve the store and its services.

• Comply with accounting, tax, consumer-protection and other legal obligations.

• Send marketing communications where you have consented or where otherwise permitted by law.

• Measure store performance and advertising effectiveness where the required consent has been provided.

LEGAL BASES

Where applicable, we process personal information because it is necessary to perform a contract, comply with a legal obligation, protect legitimate business and security interests, or because you have provided consent.

SERVICE PROVIDERS

We may share information with service providers that help us operate the store, including:

• Shopify, which hosts and powers the ecommerce store.

• Payment processors and fraud-prevention providers.

• Digital-file delivery and email providers.

• Analytics and advertising providers, where enabled and permitted by your consent choices.

• Professional advisers or public authorities where disclosure is legally required.

We do not sell personal information in exchange for money.

COOKIES AND SIMILAR TECHNOLOGIES

The store may use essential cookies required for navigation, checkout, security and account functions. Analytics, personalization or advertising cookies are used only where enabled and subject to applicable consent requirements.

You can manage available cookie preferences through the store’s privacy or cookie controls. Browser settings may also allow you to block or delete cookies, although this may affect store functionality.

INTERNATIONAL DATA TRANSFERS

Some service providers may process information outside your country. Where required, appropriate safeguards are used for international transfers, such as recognized contractual protections or adequacy decisions.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfil orders, provide support, prevent fraud and meet legal, accounting and tax obligations. Retention periods may vary according to the type of information and applicable requirements.

YOUR RIGHTS

Depending on your location, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Restrict or object to certain processing.

• Receive certain information in a portable format.

• Withdraw consent at any time where processing is based on consent.

• Lodge a complaint with the competent data-protection authority.

To exercise an available right, contact support@veilmarkeditions.com. We may need to verify your identity before completing a request.

MARKETING COMMUNICATIONS

You can unsubscribe from marketing emails using the link included in each message or by contacting support@veilmarkeditions.com. Transactional communications relating to orders, downloads, security or support are not marketing messages.

CHILDREN

The store and its products are not directed to children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, contact us so that we can review and remove it where appropriate.

THIRD-PARTY LINKS

The store may contain links to third-party websites. Veilmark Editions is not responsible for the privacy or security practices of external websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, providers or legal obligations change. The updated version will be posted on this page with a revised date.

CONTACT

For privacy questions or requests, contact:

support@veilmarkeditions.com